Data Deletion

Last updated: June 1, 2026

You can request deletion of your SayEase account data and any social accounts you connected to SayEase (e.g. Instagram).

How to request deletion

Email support@sayease.io from the email associated with your SayEase account with the subject line "Data deletion request". Include the email and (if applicable) the connected Instagram handle.

What gets deleted

  • Your SayEase account profile
  • Your money links, products, sales pages, stores, and uploaded media
  • Connected social account tokens and connection records (Instagram, TikTok)
  • Automation rules, keyword triggers, and message delivery logs

What may be retained

Some records (payment receipts, order history, fraud signals, tax documentation, dispute records) may be retained as required by law, payment networks, or financial-compliance obligations. Where possible these are anonymized.

Disconnecting a social account

You can disconnect a connected Instagram or TikTok account at any time from Settings → Social Connections. Disconnecting revokes SayEase's stored OAuth tokens for that account. SayEase will not ask you for your Instagram or TikTok password.

Timing

We process verified deletion requests within 30 days. We'll confirm by email when the deletion is complete.